Kling4 Help Center
Plain answers about Kling4 plans, credits, the free trial, cancelling and refunds.
Pick the question closest to yours. Each article spells out the rule Kling4 applies and points to the screen where you can see it in your own account. Building on our API instead? That has its own developer docs.
Plans and credits
- Choosing a plan: how the free trial, credit packs and subscriptions differ, and how to pick one.
- How credits work: what moves the price of a generation, where you see it first, and how long credits stay usable.
- Cancel a subscription: the steps in Settings, what you keep until your paid date, and when money can come back.
Talk to a person
Email support@kling4.video from the address on your account. For anything about a charge, include the order number listed under Settings → Payments.